Julia Gomez

Sam's Club announced it will start using artificial intelligence to scan receipts at its store exits.

Sam's Club chief merchant Megan Crozier introduced the new feature during a keynote speech at CES 2024, the Consumer Electronics Show, in Las Vegas.

The exit technology will resolve the "key member concern" of waiting in long lines at its store exits, Sam's Club parent company Walmart said in a news release on Thursday.

Crozier said the company plans to include the feature in its nearly 600 stores across the country by the end of 2024.

"We aspire to be the most convenient place to shop," said Crozier during the presentation.

The American chain tested the technology at 10 stores – nine in the Dallas metro area and one in Joplin, Missouri, reported Retail Dive.

Sam's AI system uses 'computer vision, digital technology'

The new exit system, which Retail Dive said was built by in-house Sam's Club engineers, will use "a combination of computer vision and digital technology" to capture images of a customer's cart at the exit to verify if the the items in it were purchased, according to the company.

"Now it's one thing to enable this easy kind of exit tech in a small footprint store for a handful of items," Crozier said. "But we're doing it at scale. We're providing that same seamless experience across thousands of items."

She said the technology will have "no problem" with scanning a queen-sized bed, an entire winter wardrobe or a cart full of cereal.